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The installation of the Rabbit Box is very simple but in some cars, generally classic ones, we find some problems that generate erroneous measurements or problems during a test.

Below we list the most common problems and their solutions:

Application Failure

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It is recommended to use quality tablets and mobiles to avoid odd problems. Even so, it is advisable to restart the device before each rally day to free up memory that may be in use by other apps.

Disconnecting Bluetooth or WiFi

If you lose connection between the tablet and the Rabbit Box, it may have bad contact in the Box’s power supply. A micro power failure can cause disconnection. There are also some settings that can help on Androids:

Reset Network Settings:
Settings → System → Advanced settings → Recovery options → Reset network settings. → Tap RESET SETTINGS.
Disable Location Search over Wi-Fi and Bluetooth
Settings → Location → Search for Wi-Fi and Bluetooth → Disable Search for Wi-Fi networks and/or Bluetooth devices.
Disable Open WiFi Network Notifications
Settings → Wi-Fi → 3 dots top right → Advanced settings → Disable Network notification available.

Measurements that don’t fit

If you have problems with probe readings, the first thing will be to identify if it is for more or less and in which probe.

To begin with, we check if there are no false impulses generated by the car’s electrical system:

  • stop the magnet aligned with the probe (led on)
  • look on the connections screen if the pulses count when stopped
  • repeat the same with the other probe.

If there are no false impulses at standstill, to verify the impulses, you can go to a section and do the following steps:

  1. stop at the beginning
  2. turn off the box and close the app (to reset the impulses)
  3. turn on the box, reconnect the Wi-Fi and open the app (doing this, the app connects itself when opened)
  4. continue until the end without exceeding 30 km/h
  5. stop at the end and write down the impulses (take a photo of the connections screen)
  6. repeat the process to compare measurements
  7. if it doesn’t fit, send the two photos to our support group.
  8. if it fits, repeat again but faster, for example at 60km/h
  9. if it doesn’t fit, send the three photos to our support group.

False Impulses

We have already seen many different cases that generate false impulses. The most common ways to avoid and discover where these impulses come from are:

  1. Power probe and box directly from the battery
  2. Use a shielded cable between the probe and the box. The screen at both ends to the ground.
  3. Change the box and wiring location to be further away from sources of electrical impulses such as the coil, delco, spark plug wires, relay box, etc.
  4. Connect the box and the probes to an external battery to discover if it is an electrical problem or if it is a problem of electromagnetic impulses.
  5. If none of that works, contact our support group.

Lost Impulses

If impulses are missing we can indicate some more common solutions:

  • Check if the probe and magnet are well aligned, even when making curves
  • Clean probes and magnets from dirt and metal shavings
  • Check if the moment the probe and magnet lose pulses are not too hot (60ºC maximum)
  • Bring the magnet probe closer to 1 millimeter
  • If the wheel hub does not move when cornering, damaging the magnet probe (not common)